Ordering and Shipping

Ordering is set up on this website through WooCommerce. Currently all payments go through Paypal. If you don’t use Paypal, you may send me an email at humanalien@gmail.com to request a different method, such as sending me a check, money order, Square payment, or direct deposit through your preferred service.

Shipping is free to any destination; that’s why the prices on the site are a little higher than I charge at conventions and craft fairs.

I ship in the USA and worldwide, with USPS Priority Mail or USPS First Class Mail, depending on what works best for the shipment size. Be aware of the regulations in your country; some countries have customs laws that restrict the shipment of jewelry.

When making an order, be sure to let me know if you need any size adjustments, or if you need clip earrings or ear cuffs instead of hooks. You can do this in an email to humanalien@gmail.com after you’ve made the order.

If you would rather not order through the website, or if you have any questions about the ordering process, please contact me by email at humanalien@gmail.com.

Returns

I can accept returns within 90 days after I mailed the item to you. Email me and I will let you know where you can mail the returned item so I can refund the entire purchase price.

If you would like me to repair, alter, or exchange an item you bought from me, email me and I will tell you an address you can send it to.

I will repair broken items, change the size of chain bracelets and necklaces, and make earring alterations from hooks to clips or ear cuffs at no extra charge.

If you want to exchange something, I can send you any item or items I have in stock that add up to the original price of what you bought. Let me know which ones you would like.